Questions That We Are Frequently Asked

How much is a Web Site?

This depends on many things such as the number of pages, site features, whether it is using a shopping cart, or some other database driven programming. Our prices are quite reasonable with eCommerce sites starting around $1500.00 for complete turnkey web sites.

How long will it take for my site to be completed?

If you are ready with all the content for your web site we can have your site completed in about two weeks depending on how complex your site is.

What is your design process?

PWS eCommerce takes meticulous care to make sure that your web site is designed to meet or exceed your expectations. We listen carefully to your ideas and goals for your site and create a site that you not only will be proud of, but will help you achieve the success that you desire.

Initial Consultation: We will discuss your overall goals and define your target market. We will talk about the look and feel of the site and other concerns that you might have. We will develop a work schedule and you will provide us with graphics and copy. For an additional fee we will be glad to develop graphics, text, and provide photographic services. During this consultation you will be assigned a contact at PacificWeb Solutions, and you will assign us a contact person at your company. We will also discuss design guidelines such as color, layout and navigation.

Design Mockup: We will provide you a graphic design of your homepage based upon information that we receive from you. These design layouts will be created using Photoshop. A navigation map will also be provided upon your request. We will then ask for your approval or changes that you would like us to make to the design. If you do not like our first attempt we will create a second design at no additional cost. We will solicit your approval before developing the prototype web site.

Prototype: We will post the entire mock up web site for your private viewing. Prototypes include all graphics and text but allow for clients to make minor modifications. All pages will be fully navigable. Graphics will have been optimized for fast loading. Web pages will be designed to fit the typical users screen. We will solicit your approval.

Site Testing: We will test the entire site in Internet Explorer, Firefox and Safari browsers to ensure all components are working correctly. The web site will be available for your private viewing on our server. We will solicit your final approval before publishing your web site to the internet.

Marketing: We will at no additional charge submit your web site to Google, Yahoo and Bing. Upon request we will also provide you with a list of additional marketing ideas to help you get the most out of your web site.

Search Engine Optimization: Everyone wants to be at the top of the search engines. It takes more than just registering your site once with the various search engines. It requires consistent updates to your keywords, meta tags, and text of your website and reregistration with the search engine. Search engines change their methods of operation and how they rank sites. We offer several plans to get your site to the top and maintain your position.

Continuing Service: We will be here for you long after your web site has been completed. Whether you need minor updates to your site, internet marketing ideas, search optimization or just want to learn, we are here for you.

Is it hard to administer the shopping cart program?

We are going to provide you with one-on-one instructions on how to do most of the processes with your shopping cart program such as adding products, changing prices, updating product text. This is all done from your web browser and in most cases can be done without any HTML knowledge. Of course if you want to be extra creative you can use HTML but it is not necessary. With just a few clicks and filling in some blanks your products will be added to your store. We have many people that are not that computer literate that are very successful at administering their shopping carts.

What if I don't have time to update my shopping cart?

Many of our clients just don't have the time to add and remove products and update their shopping carts. We will be glad to do it for you. In most cases updates are completed in 24 to 48 hours. Our rates are most affordable and we work very quickly.

How do I pay for my Web Site?

We accept Visa, Mastercard and American Express. On projects under $2,000 we require a 50% deposit prior to beginning your project with the balance due upon completion and prior to posting on the World Wide Web. If your project is over $2,000 we require a 50% deposit with an additional 25% required at the second phase when we start putting your actual store together, and then the balance upon completion.